Social Services

Phone:

607-664-2000

Fax:

607-664-2179

Hours

8:30 am to 4:30 pm.

Child Support Customer Service: Phone 888-208-4485

Please find the updated detail for calling Social Services:

Temporary Assistance (TA) Benefits, including Basic Needs, Housing, Financial Assistance, Supplemental Nutrition Assistance Program (SNAP), Medicaid, Housing
- Phone: 607-664-2000
- Fax Numbers:
  - Temporary Assistance: 607-664-2177
  - SNAP: 607-664-2176
  - Medicaid: 607-664-2169
Home Energy Assistance Program (HEAP):
- Phone: 607-664-2500
- Fax: 607-664-2365
Foster Care, Children's Services, Adult Protective Services
- Phone: 607-664-2000
- Fax Numbers:
  - Foster Care: 607-664-2060
  - Children's Services: 607-664-2186
  - Adult Services: 607-664-2173
  - Building Independence for the Long Term (BILT) Unit: 607-664-2041
Child Support Services
- Phone: 888-208-4485
- Fax Number: 607-664-2178
Child Abuse Hotline
- Phone: 800-342-3720
All other Services:
- Phone: 607-664-2000
- Fax: 607-664-2179
If calling outside of normal hours call 800-346-2211 or 211 for assistance.

Staff
Name	Title	Email	Phone	Additional Phone
Muller, Kathryn A.	Commissioner of Social Services		607-664-2000

Special Children's Services

Phone:

607-664-2146

Fax:

607-664-2166

Staff
Name	Title	Email	Phone	Additional Phone
Davis, Shirley	Senior Clerk		607-664-2146
Kiff, Diane	Administrative Officer		607-664-2146
O'Donnor, Dennis W.	County Medical Director		607-664-2146
Smith, Darlene	Director of Special Children's Services		607-664-2146